Opening Times

Frequently asked questions for GP appointments.....

 How do I get a GP Consultation?

What is telephone first?

How do I know what appointment is right for me?

We are offering a telephone first appointment system. If you require a GP appointment, please contact the reception team. There will be 3 appointment options available (like we had before COIVD).

1: Routine appointment - this will be a telephone review that can be booked up to 2 weeks in advance. This will be a 15 minute consultation with the GP at a time that will be pre-booked so you will know an approximate time to expect the call. The receptionist will take a brief description of the nature of the call and a contact number, this will help the GP prepare for your call. If the GP needs to see you face to face they will make the appointment for you.

2:  48 hour access appointments - this has limited availability and these slots fill up very quickly, so if you are requesting this type of appointment you would need to ring first thing in the morning as it is first come first served. This is for a condition that you don't feel can wait for a routine appointment. Again, the receptionist will take a brief description and contact number and allocate an approximate time that you will receive a call back from the GP. This will be a 10 minute consultation. If the GP needs to see you face to face they will make an appointment for you.

3: Triage appt - urgent on the day. If you need this type of appointment we ask that you phone between 8:30am and 10:00am. Again these appointments fill up very quickly. This is for an acute medical issue that can not wait (please note a request for a letter or to complete forms will not be dealt with by the on-call GP, this will need to be a routine appointment request). The receptionist will take a brief description and up to date contact number for the GP to call you back. The receptionist is not assessing how urgent your call is therefore will not be able to give you a time the GP will call you back that day. This appointment will be only to discuss one medical issue.

When We Are Closed

If you need to see a doctor in an emergency situation out of hours i.e. between 6pm and 8.30am, weekends and bank holidays, please phone 02890 796220.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Dunluce Treatment Room

There is a full appointment system for the Dunluce Treatment Room.

Double appointments are required for dressings, ECGs we DO NOT offer ear syringing. 

Bloods are taken in the morning and the early appointments are kept for fasting patients.

Let the receptionist know what your appointment is for and he/she will assist you in booking an appointment.

Dunmurry Treatment Room

There is a full appointment system. Times are as follows:

A double appointment is needed for dressings, ECGs, ear syringing and smears. Ear springing and Smears are afternoon appointments only.

There is a full appointment system for the Dunmurry Treatment Room.

Monday, Tuesday, Thursday and Friday (Wednesday the Surgery closes early)

Double appointments are required for dressings, ECGs these are afternoon appointments only. 

Bloods are taken in the morning and the early appointments are kept for fasting patients.

Let the receptionist know what your appointment is for and he/she will assist you in booking an appointment.

The Practice will be closed for Public and Bank Holidays on the following dates: 

Thursday 2nd June 2022
Friday 3rd June 2022

Tuesday 12th July 2022

Monday 29th August 2022

26th December 2022
27th December 2022

For urgent medical attention on these days, please contact the Out of Hours GP on 028 90796220. For accident of emergency, please attend your local A&E department.

The Practice will be closed from 1.00pm for training on the following afternoons.  

Closure Dates - closing from 1.00pm